By default on Cisco Unity Express, when an outside caller leaves a voice mail, CUE will tell the person receiving the voice mail that the call was from an unknown caller.

To enable playing of caller ID information from incoming voice-mail messages, use the voicemail callerid command in Cisco Unity Express configuration mode. To disable caller ID playing, use the no form of this command. This was introduced in version 2.1

          voicemail callerid

When receiving an incoming voice-mail message from an external caller, the system attempts to match the associated caller ID information with an entry in the local directory. If a match is not found and the system is configured to play caller ID information, the system plays the sender's telephone number in the message envelope when the recipient listens to that message. If the system is not configured to play caller ID information, the system plays "Unknown Caller" in the message envelope.

Example:

        CUE#config t

        CUE(config)#voicemail callerid

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